Work Study Jobs

Job Location

Dan Harber
Director of Technology
507-431-2209
dan.harber@riverland.edu
On-Campus
Austin East
Technology & Learning Resources

Job Title

Workstation Support Assistant

Work Type

Monday, Tuesday, Wednesday, Thursday, Friday

10-15 hrs per week Hours per week

Description

*General expertise related to computer support. *Installation and support of software, PC's, printers and other peripherals. *Analyze problems, recommend solutions, and document actions taken. *Ability to handle walk-in questions related to technology or provide directions to available resources. *Use free time not needed to fulfill the above duties to do self-training to develop knowledge and skills related to the position. *Assist with other tasks and projects as assigned.

Skills

Intermediate knowledge of computer equipment and related software. Ability to problem solve computer related issues, install computer hardware and software, and maintain a positive customer service environment. Expected to be on time for scheduled shifts. Courteous to students, faculty and staff. Communicate in person, via phone, and/or email when issues occur.

How to Apply

Apply for this Job

Print