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Multi-Factor Authentication (MFA)
What is multi-factor authentication (MFA)?
Multi-factor authentication is an additional security measure which helps protect your Microsoft Office365 account. MFA creates layered protection requiring users to sign in using more than one method, which helps keep Riverland systems secure and helps prevent cybercriminals from gaining access to your personal information.
MFA Enrollment Instructional Video
MFA Enrollment Instructions
1) Install the Microsoft Authenticator App on SmartPhone- Android phone App
- iOS iPhone App
- Go to: MinnState’s MFA App
- Log in with your @go.minnstate.edu (students) or @minnstate.edu (faculty/staff)
- Click “Step 1: Setup MFA Verification Options”
- Under “What’s your preferred option?” select “Notify me through app”
- Under “How would you like to respond?” please configure at least two options. Also, please use phones you’ll have access to when signing in. The Microsoft Authenticator app is the easiest to use and the most secure.
- Once your cellphone numbers are entered, enable the Authenticator app or Token
- Click “Setup Authenticator app” button
- Open the "Microsoft Authenticator" app
- Click the "…"" in the upper-right corner
- Click the "Add Account"
- Click the "Work or school account"
- Click the "Scan a QR code"
- Direct smartphone's camera toward the QR code displayed in the web browser
- The Microsoft Authenticator app will be tested to be sure it's working
- Click the "Save" button
- Return to: MinnState’s MFA App
- Click "Step 2: Enable MFA for "
- MFA is now configured and enabled!
Frequently Asked Questions
I just enabled MFA and I’m getting lots of text notifications. Is something wrong?
The first day you’ll be prompted often, as all of the Office365 services tied to your device will need to sign back in.
Didn’t I already enable MFA?
Other Minnesota State campuses have already completed their MFA projects. If you’ve enabled MFA with another Minnesota State campus you won’t need to do it again.
What if I don’t have a cell phone?
Using a personal cell phone definitely makes multi-factor authentication more convenient. If you can’t, please submit a ticket to support@riverland.edu and we'll work through the options.
What if I change my cell phone number or get a new cell phone?
If your cell phone number isn’t changing you’ll still receive texted MFA codes. You would need to setup the authenticator app again on a new phone.
How often will I be prompted to do MFA?
If you’re using the same device you’ll be prompted to do MFA authentication infrequently. When you sign into a new device, or clear your browser cookies, you’ll be prompted for MFA authentication.
What if I get a text code or authenticator app alert and I haven’t logged in?
Do NOT just click approve! This likely means someone is trying to access your account, and it isn’t you. Please submit a ticket to support@riverland.edu and we'll help.
Does the Microsoft Authenticator app share private data?
The app only receives codes relating to MFA. There is no private data being sent back to Microsoft or Minnesota State when using the app.
I’m a Minnesota State employee and I’m concerned about Minnesota State policy 5.22.2 Cellular and Other Mobile Computing Devices. Does enrollment in MFA on my personal mobile phone expose my personal data?
No, installing the Microsoft Authenticator app does not cause your device to share potentially private data, so this policy would not apply.